Based on 105 reviews

Service Highlights – December 2025

From keeping care home residents safe over weekends to delivering hundreds of vaccinations and urgent GP consultations, SDHC services continued to protect local people when they needed it most.

Extended Access Service:

SDHC successfully delivered 1,294 appointments to patients, ensuring timely access to care:

  • 375 face-to-face consultations
  • 919 telephone consultations

Without this service, patients indicated they would have sought alternative forms of care:

  • 48% would not have sought any medical assistance
  • 32% would have contacted NHS 111
  • 20% would have visited an Urgent Treatment Centre or A&E

Extended Access
Service:

0 Appointments
Provided

Breakdown of Appointments

0 face-to-face
consultations
0 telephone
consultations

Without this service, patients would have sought alternative options:

48%
would not have sought any medical assistance
32%
would have contacted NHS 111
20%
would have visited an Urgent Treatment Centre or A&E

Care Home Out-of-Hours (OOH) Service

This is an entirely remote service which operates every weekend. Each home has a ‘check in’ consisting of proactive calls to see if there are any problems where a GP can be telephoned for advice.

The Care Home OOH service provided 75 consultations for care home residents, resulting in significant system-wide benefits:

  • 74 calls prevented to NHS 111
  • 4 calls prevented to 999
  • 4 hospital admissions prevented

Care Home
OOH Service:

0 Consultations Provided to Care Home Residents

This is an entirely remote service which operates every weekend. Each home has a 'check in' consisting of proactive calls to see if there are any problems where a GP can be telephoned for advice.

0 calls prevented to NHS 111
0 calls prevented to 999
0 hospital admissions prevented

Vaccination Campaigns: COVID-19

Our vaccination Campaign efforts made a significant impact on community health:

  • Total: 711
  • Outreach off-site clinics: 200
  • Care Home visits: 124
  • Housebound visits: 387

Vaccination
Service

Total COVID Vaccinations Delivered: 0
Outreach off-site clinics: 0
Care Home visits: 0
Housebound visits: 0

Urgent Primary Care

SDHC has been actively supporting ESHT’s UTC with GP capacity, contributing to alleviating the pressures faced by both the A&E department and the onsite UTC.

Total Consultations Delivered: 429

If access to this service was not possible:

  • 24% would have contacted NHS 111
  • 29% would have waited to see their GP
  • 47% would have visited A&E

Urgent Primary
Care

SDHC has been actively supporting ESHT's UTC with GP capacity, contributing to alleviating the pressures faced by both the A&E department and the onsite UTC.

0 Total Consultations Delivered

If access to this service was not possible:

24%
would have contacted NHS 111
29%
would have waited to see their GP
47%
would have visited A&E
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