Privacy Policy

This Privacy Policy describes the policies of SOUTH DOWNS HEALTH AND CARE LIMITED, 4 Cornfield Terrace, Eastbourne, East Sussex BN21 4NN, United Kingdom, email: privatehealth@sdhcprivategp.co.uk, phone: 01323 402790 on the collection, use, and disclosure of your information when you use our website (https://sdhcprivategp.co.uk) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised version on the Service. The revised Policy will be effective 180 days from posting. Your continued access after such time constitutes acceptance. We recommend you periodically review this page.

1. Information We Collect

We collect and process the following personal information about you:

1. Name
2. Email
3. Mobile
4. Date of Birth
5. Address
6. IP Address
7. User Agent

2. How We Use Your Information

We use the information we collect for the following purposes:

1. Marketing/Promotional
2. Testimonials
3. Customer feedback collection
4. Enforce Terms & Conditions
5. Support
6. Administration info
7. Targeted advertising
8. Site protection
9. Dispute resolution

If we want to use your information for any other purpose, we will request your consent and use it only for the agreed purpose unless legally required otherwise.

3. How We Share Your Information

We will not transfer your personal information to third parties without your consent, except in the following cases:

1. Ad services
2. Marketing agencies
3. Analytics

We require third parties to use personal information only for the intended purpose and not to retain it longer than necessary.

We may also disclose your information to comply with laws, enforce agreements, respond to claims, or during mergers/acquisitions.

4. Retention Of Your Information

We retain personal information for 90 days to 2 years after account termination or as long as needed for the purposes outlined in this Privacy Policy. Certain information may be retained longer for legal compliance, record-keeping, fraud prevention, or enforcement of rights. Residual anonymous or aggregate data may be stored indefinitely.

5. Your Rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, or port your data, withdraw consent, or lodge complaints. To exercise these rights, contact us at privatehealth@sdhcprivategp.co.uk. We will respond according to law.

Note: If you refuse to provide required information or withdraw consent, you may not be able to access certain services.

6. Cookies

For information on tracking technologies and your choices, please refer to our Cookie Policy.

7. Security

We use reasonable security measures to protect your information, but cannot guarantee absolute security. Any information transmitted to us is at your own risk.

8. Third Party Links & Use of Your Information

Our Service may contain links to websites not operated by us. We are not responsible for their content, privacy policies, or practices. We recommend reviewing their policies before use.

9. Grievance / Data Protection Officer

For queries or concerns regarding your information, contact our Grievance Officer at SOUTH DOWNS HEALTH AND CARE LIMITED, 4 Cornfield Terrace, Eastbourne, email: privatehealth@sdhcprivategp.co.uk. Concerns will be addressed according to applicable law.